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23 help articles available
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Account and settings
3 articles in this category
Account and Logging In
Answers to the most frequently asked questions about registering, logging in, an...
Deleting your account
Here's how to delete or pause your account, and what happens to your data afterw...
Notifications and email
Here's how to set up emails and notifications on 50dating.com, and what the diff...
Getting started
4 articles in this category
About the company and the platform
Answers to frequently asked questions about the company behind 50dating.com, the...
Using search and filters
Here's how to set up search filters, sorting and favourites on 50dating.com.
Matches and Likes
Here's how weekly matches, mutual matches and likes work on 50dating.com.
Anna and Customer Service
Here you can read who Anna is and how to get in touch with 50dating.com's custom...
Profile and photos
3 articles in this category
Completing and managing your profile
Here you can find out how to complete, edit and optimise your profile and lifest...
Uploading and managing photos
Everything about uploading, approving and managing photos on your profile at 50d...
Video Introduction
Everything about recording, approving and managing the video introduction on you...
Messages and video calls
3 articles in this category
Messages and chatting on 50dating.com
Everything you need to know about sending messages, limits and the chat feature...
Read receipts: see if a message has been read
An explanation of the ticks next to your messages and what they mean.
Video chat
An explanation of when you can make video calls on 50dating.com and why this is...
Premium and payment
6 articles in this category
How do I place an order?
Step by step: how to order a Premium subscription and when your order becomes fi...
Using unlock credits
Here's what an unlock credit is, how you get one, and how to unlock a conversati...
Boost and incognito
Explanation about buying and using a Boost or an Incognito pass on 50dating.com.
Premium membership
Everything about what Premium Basic and Premium Plus offer you and how you can u...
Payments, renewals and cancellations
Here you can read how to pay at 50dating.com, how automatic renewal works and ho...
Safety and verification
3 articles in this category
Verification on 50dating.com
Here's how verification works on 50dating.com and what the badges on profiles me...
Blocking and reporting
Here's how to block, unblock or report a profile on 50dating.com.
Safety and scams
Everything you need to know about using 50dating.com safely, recognising scams a...
Technical help
1 articles in this category
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