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Quickly find answers to frequently asked questions or get help using 50dating.com.
23 help articles available
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Premium and payment
articles in this category
How do I place an order?
Step by step: how to order a Premium subscription and when your order becomes final.
Using unlock credits
Here's what an unlock credit is, how you get one, and how to unlock a conversation.
Boost and incognito
Explanation about buying and using a Boost or an Incognito pass on 50dating.com.
Premium membership
Everything about what Premium Basic and Premium Plus offer you and how you can upgrade.
Payments, renewals and cancellations
Here you can read how to pay at 50dating.com, how automatic renewal works and how to cancel Premium.
Complaints procedure: how to file a complaint
Not satisfied? This is how you file a complaint; you will receive a substantive response within 14 days.
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